Key Account Sales Manager (Remote - West Coast). Job in Memphis WDTN Jobs

JOB DESCRIPTION

SUMMARY

The Key Account Sales Manager (KAM) role is responsible for managing the overall business relationship with the company's most important customers. Through the development of strong, credible relationships, the KAM works collaboratively with business owners and operators to understand their needs and objectives and ensures value added support through creative business solutions aligned to achieve their objectives while increasing Company sales & profits.

This is a remote position but must be located in the West Coast. Must be bilingual.

ESSENTIAL FUNCTIONS

To Perform this job successfully, an individual must be able to perform each essential function.

• Develop and maintain strong professional business relationships based on value, trust, and integrity.
• Create and maintain a comprehensive Key Account Strategic Plan designed to act as a roadmap for collaborative efforts throughout the year.
• Mitigate competitive threats by ensuring company's value proposition is translated into unmistaken value in the customer's eyes.
• Determine customer needs through a consultative and collaborative approach leveraging value added selling of products & services.
• Become a subject manager expert on industry trends, competitive offerings and other influences impacting our ability to gain market share through profitable growth.
• Analyze sales performance, provide creative business solutions, and steward results through a formal Quarterly Business Review (QBR) process.
• Participate/lead special projects as needed.
• Consistently demonstrate the highest level of responsiveness and integrity in all dealings with prospects and customers.
• Experience in and understanding of multi-site retail operations within the automotive aftermarket sector a plus.
• Maintain an open and candid working relationship with immediate supervisor/manager in discussing matters of importance.
• Adhere to established company values, practices, policies, and procedures at all times. Follow and support compliance with all applicable safety rules, laws, regulations, and standards.
• Demonstrate regular and punctual attendance at the assigned work location.
• Travel will be required up to 50% of the time. Travel nationwide via automobile and airline. International travel may be required from time-to-time.
• Manage travel related expenses to optimize costs. Submit expense reports in a timely manner.

MARGINAL FUNCTIONS

The individual may be asked to perform other duties as requested.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

An individual qualified for this job must be able to:

• Operate a computer - PC proficiency: strong computer skills. (Microsoft Office, Word and with an emphasis on Excel, including business software, email, and customer relationship software.)
• Evaluate and strive to improve performance using technology and numerical skills.
• Possess excellent Organizational skills with the ability to effectively manage multiple projects simultaneously.
• Self-motivated with strong time management and prioritization skills.
• Strong financial and analytical acumen.
• Solid business and operations acumen.
• Ability to quickly earn credibility and collaborate.
• Demonstrate a positive attitude and enthusiasm for company products. Show confidence, perseverance, and patience when working with customers.
• Read and interpret general business periodicals, professional journals, and technical procedures.
• Use excellent interpersonal skills, commercial awareness, and strategic thinking to drive sales performance.
• Work without supervision.
• Effectively and respectfully communicate with customers, co-workers, and team members. Communicate technical information to non-technical individuals. Present information clearly and accurately.
• Pay attention to details and pursue quality in accomplishing work duties and tasks. Look for opportunities to reduce costs or increase productivity without reducing effectiveness.
• Handle challenges skillfully, thoroughly, and effectively.
• Independently take advantage of opportunities to improve or increase skills, abilities, and job knowledge.
• Make sure that work is delivered on time and of high quality.
• Develop good work practices in order to get the job done.
• Use equipment, resources, and time in an efficient and effective manner.
• Use good judgment when making decisions.
• Perform work in a safe manner at all times.
• Be professional in all interactions and dealings with co-workers, internal and external customers, and vendors.

MINIMUM EXPERIENCE, EDUCATION, AND CERTIFICATIONS

An individual qualified for this job must have and maintain the following qualifications:

• Bachelor's Degree or equivalent work experience.
• 5+ years proven success in managing Key Accounts through value selling/management.
• Valid Drivers' License.

PI191381543