Remote Inside Sales Representative, IntuneHealth

We're unique. You should be, too.

We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.

The Inside Sales Representative is responsible for generating and closing phone and digital sales leads. The incumbent in this role nurtures productive relationships with senior citizens, brokers/agents, and strategic partners to enroll new patients in IntuneHealth. This individual conducts strategic outreach via email and telephone to potential patients, effectively communicates the IntuneHealth value proposition to leads and nurtures potential patients toward becoming patients.

IntuneHealth is for Medicare Advantage seniors seeking PCP-led, high-quality care when and where they need it. Grounded in ChenMed's proven care delivery model, IntuneHealth will revolutionize the way seniors experience healthcare by delivering digital-first, seamless care to seniors on their terms.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

* Develops and manages leads through the IntuneHealth sales cycle.
* Converts inbound leads into sales or refers them to brokers/agents and field sales representatives, as appropriate.
* Builds relationships with potential patients through phone, web-based chat, and video contact, including virtual health center tours and information on offered services.
* Follows up with potential patients by telephone and e-mail to qualify leads and add new patients.
* Meets or exceeds assigned metrics including, monthly sales quota and outbound and inbound call volumes.
* Prepares reports of business transactions, enters new patient data into computer database, overcomes technical and business objections of prospective patients, investigates, and resolves potential patients problems.
* Maintains accurate and timely records of all sales activities in designated customer relationship management (CRM) tool (i.e., Salesforce).
* Performs other duties as assigned and modified at manager's discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

* Communication - Strong verbal communication skills including active listening
* Customer First - Fosters trust and confidence with potential patients
* Collaboration and Teamwork - Demonstrates a commitment to team goals through attitude, contribution & cooperation
* Consultative Selling - Qualifies potential customers; builds rapport and establishes trust
* Achievement Focus - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles
* Prioritization - Ability to manage multiple tasks, prioritize them and pay attention to detail
* Creativity and Innovation - Develops innovative approaches & ideas to achieve goals
* Knowledge of Medicare and Medicare Advantage programs preferred
* Knowledge of Salesforce is a plus
* Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook
* Fluent written and oral English knowledge; bilingual (Spanish) is a plus

We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.

EDUCATION AND EXPERIENCE CRITERIA:

* BA/BS degree in Communications, Sales & Marketing or a closely related field required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis
* A minimum of 3 years of related sales experience required
* Successful experience in a service industry is strongly preferred (preferably healthcare)
* Experience working with seniors or in HMO & PPO eligible individuals preferred