Associate Manager, Collision
Tesla
Reno, Nevada
manager
collision
collision
team
manager
training
collision center
technical
u&r
delivering
production
lead
safety
August 10, 2023
Tesla
Reno, Nevada
FULL_TIME
What to Expect
What You’ll Do
What You’ll Bring
Tesla Collision is seeking an energetic professional with a proven record of accomplishment of managing people and processes to work on one of the most progressive vehicle brands in the world. The Collision Center Back of House Manager is the leader of our collision shop floor teams. In this role, you will be responsible for leading an engaged team of technicians while delivering an impeccable service experience through driving excellent results and delivering operational efficiency in our collision centers. This position requires a Clear understanding of Production systems and collision shop workflow, utilizing critical thought processes and root cause analysis
What You’ll Do
Provide effective supervision and coaching to assigned technical employees to achieve the required quality and service output goals. Maintain appropriate shop records and inventories. Manage the smooth flow of work through the collision center.
Serve as the process leader for shop activities, ensuring work standards are defined and systemically improved with input from collision technicians and the rest of the collision center team
Lead, coach and develop a highly engaged team of technicians
Partner with Collision Manager to establish targets for quality, speed and cost in line with customer and business needs
Ensure that work standards and available engineering procedures are current, accurate and that all work is done in compliance to ensure maximum quality.
Monitor to ensure that all employees comply with safety regulations and the collision center's safety program.
Work with employees to resolve technical and personnel problems. Schedule employees to effectively meet collision repair needs and to ensure vacation and other time off consistent with company policies.
Responsible for selecting team members and ensuring they receive the required training. Conduct regularly scheduled one on one developmental meetings with team members to facilitate their professional development and leveling in Chare your career. Monitor training needs/requirements of the team and individuals and coordinate training as required in partnership with training team resources
Provide effective daily communication in order to keep all team members working toward the same goals. Communicate to employees all issues that affect the service center and overall service organization.
Partner with Collision Manager to scale and grow the production of the shop in support of company targets
Perform other duties as assigned by the Collision Manager to support business.
What You’ll Bring
7-10 years Collision technical aptitude or experience is preferred
Prior leadership experience in a collision-focused industry preferred.
Ability to meet deadlines and be accountable for quality / quantity.
Able to manage multiple tasks with competing priorities, establish and achieve goals.
Ability to lead group root cause problem solving activities and rapidly develop countermeasures
Able to effectively interact with customers as required
Excellent interpersonal and communication skills.
One to three years of industrial supervisory or similar leadership experience preferred.
Able to work a flexible schedule, including evenings weekends and holidays
Experience with Microsoft Office, understanding of repair estimates
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