International Phalanx Field Support (Remote)

About Us:

At Raytheon Missiles & Defense, by combining our vast resources and investments we are able to dedicate ourselves to solving mission-level vs. product-level customer challenges – together we can anticipate more, move faster and make a bigger impact on the big picture.



Whole Life Engineering (WLE) is responsible for ensuring our products are Safe, Reliable, and Maintainable and delivered on time. WLE consists of multiple disciplines that support engineering, our program offices and our customers. Our WLE disciplines participate in the total life cycle of our products from conception to deactivation. Our focus area is product support, including the following disciplines: Reliability, System Safety and Supportability.



Job Summary:

Raytheon Missiles and Defense (RMD) is seeking a Field Engineer for support and coordination for the Phalanx Close in Weapon System (CIWS) including: Training, Installation, Shipyard Maintenance, Light Off and Check Out (LOCO), Hardware Acceptance Tests (HATs), Shipboard Acceptance Trials (SATs), shore/ship based repair and remote technical assistance to Taiwan and other international customers. Additionally, when not in the field, the candidate will provide program planning support and act as a company liaison with the Taiwan government and Taiwan Industry Partners.

We value diverse skills and experience, so don't hold back. Your qualifications could add tremendous value to our team. Our customers come from all different backgrounds, and so do our employees. If you're passionate about what you could accomplish here, we'd love to hear from you.

Responsibilities to Anticipate:

• Extensive CIWS product line experience consisting primarily of hands-on maintenance and fault isolation but includes system operation. Must be capable of leading on-the-job or formal CIWS maintenance and operations training.
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  Customer service skills, including written and oral communications are a must as it is necessary to create, develop, document, and convey new installation and training schedules, inventory spreadsheets or slides for field work, training, PMR or Technical Reviews.
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  Perform in the field worldwide and within Taiwan customer organizations with a minimum of or no direct supervision.
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  Perform as a team member or leader in multi-organizational, cross-functional teams and adapt readily to evolving work environments and requirements.
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  Willing to learn and obtain the latest technical and professional skills available.
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  A thorough understanding of export laws and authorizations as they apply to assigned tasks is required.

Extensive travel will be required; up to 100% to include travel in Taiwan, other international destinations and periodically in the U.S.

This is a 5/40 work schedule.

This job is posted as REMOTE.

Qualifications You Must Have:

Typically Requires: Bachelor's Degree and 5 years of relevant experience OR Associates degree and 7 years of related experience. In absence of a degree, 9 years of relevant experience is required.

Employment Experience:

• Field engineering experience
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  Experience equipment and technical documentation for all CIWS Blocks and Baselines.
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  An active and in-scope Secret US Security Clearance

Qualifications We Value:

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  Advanced knowledge of Block 1 Baseline 2 CIWS
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  An understanding of and experience with Raytheon, NCSIST, and Taiwan Navy Inspection Team and other Taiwan government technical support agencies' processes
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  Strong interpersonal and communication skills to work with team members
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  Writing technical documents
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  An understanding of the use of the Technical Data Package (drawings, parts lists, interface control documents, and electrical schematics)
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  Familiarity with shipyard operations and procedures
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  Experience working with US and Foreign Military programs
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  Strong analytical and problem solving skills
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  System thinking

What We Offer: Whether you are just starting out on your career journey or are an experienced professional, we offer a robust total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the superior benefits on offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Additional Details: This job is posted internally as: Sr. Engineer, Service Engineering

This requisition is ERIP Eligible. Employee Referral Award Eligibility: Only employees currently within RMD and RI&S have the potential to receive a Referral Award for submitting a referral to RMD and RI&S roles. ALL eligibility requirements must be met to receive the Referral Award.

#LI-Remote

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.