Employment Type: Full Time
Date Posted: 2/24/2022
Job Number: JO-2202-1793
REMOTE TO START but expectation is that there will be a return-to-office at some point this year
Posting locations – Wilmington DE, Charlotte NC, Phoenix AZ, or Richmond, VA
Duties & Responsibilities
This role is responsible for managing client communications (direct mail, email) for the Consumer Bank.
The individual will work with lines of business to determine communication strategies, write and edit communications, and gain approvals for servicing communications.
They will need to leverage the brand guidelines, the servicing communication guidelines, and market research to influence their communication approach.
Through the approval process, they'll need to provide support for their content, look to combine and eliminate communications, and negotiate changes.
Skills & Qualifications
Proficient in Word, PowerPoint, and Adobe Acrobat
Detailed oriented and ability to multi-task
Self-starter with excellent verbal, written, and people skills
Comfortable receiving feedback and adjusting as needed
Strong project management skills
Ability to handle multiple programs at the same time
Ability to influence your business partner
Education & Experience
- Bachelor’s degree or equivalent preferred
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Diversity Inclusion & Customer Service Statement
TeamPeople is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way.
We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
6402 Arlington Blvd, Suite 1020
Falls Church, VA 22042