Customer Service Representative - Remote

ResultsCX Remote
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January 23, 2023
ResultsCX
Sebring, Florida
Description

Customer Service Representative - Remote - Retail

Customer Service Representative - Retail - Remote

Are you positive, motivated, and ready to learn in a fast-paced environment? This is an opportunity to work remote in the comfort of your home, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be.

We expect greater of ourselves What's Your Greater? Come find it at ResultsCX!

Join us and work from home!

Join ResultsCX and take pride in being the voice of our customers. Our Customer Service Representatives love to help customers! ResultsCX associates supporting this campaign will assist customers with online orders, answer questions, and coordinate the delivery and installation of major appliances. If you have a positive attitude, patience, strong computer skills and the ability to solve problems, we want you!

How can you make a difference?

Provide excellent customer service in the home improvement industry
Share your expertise on tools, construction products, appliances, and home services while resolving any customer issues
Communicate with customers over the phone, via email, and/or online chat
Navigate a computer with multiple windows and screens
To join our team, you need:

High school diploma or GED required
Ability to type 25 words per minute
Basic computer navigation skills and exceptional communication skills
Positive attitude, strong work ethic and ability to thrive in a dynamic environment
Any customer service experience is a plus
Must be willing to work 40 hours
To work virtual in your home, you will need:

Our virtual positions require you to independently have access to the following during all working hours:

PC/ laptop running Windows 10 operating system (NO Mac, Chromebook, Tablet or Smartphone)
High Speed Internet - minimum download speed of 10 Mbps and a minimum upload speed of 6 Mbps
Ability to connect directly to the internet service provider modem with an Ethernet cable, (WIFI is not acceptable)
2 dedicated computer monitors minimum 13 inches or larger
A VoIP USB Headset with microphone and a Web Cam for Training
Dedicated workspace in your home that is free of background noise and distractions
Additional equipment specifications will be tested during the interview process
Why join our ResultsCX team?

Employee Performance Incentives and Prizes
Healthcare Benefits - Medical, Dental, Vision, PTO & 401(K)
Paid Training - we set you up to succeed!
Opportunity to grow with ResultsCX if that's "Your Greater"

Exciting New PTO Plan in 2023 for Regular Full Time Employees!

Begin accruing time off your first day
Earn up to 7 days of paid time off in your first year
PTO can be used after JUST 90 days of employment
Roll over unused time off, up to the max accrual amount

If this sounds like an opportunity that you would be interested in, don't miss out! Training Classes are forming now! Spaces are limited - apply now and SECURE your spot!

Join us in a career as a Fully Remote - Customer Service Representative, you will enjoy Limitless Opportunities for development and growth!

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