Service Specialist Smart Buildings / Automation / HVAC Controls Level II (Harrisonburg/Elkton/Waynesboro VA)
Siemens
Staunton, Virginia
buildings
automation
hvac
hvac controls
siemens
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training
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January 29, 2023
Siemens
Staunton, Virginia
Who designs your future? You do.
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- Corporate Equality Index: Best Places to Work for LGBTQ+ Equality
- Diagnose and repair electronic control system malfunctions.
- Provide sketches of field changes and discrepancies for engineering corrections and drawings.
- Communicate with customers upon arrival and before leaving the work site.
- Meet regularly with customers to become familiar with operating problems.
- Keep customers informed on the nature of service provided, outstanding issues, and recommend system enhancements, upgrades, and or repairs.
- Promote the sale of add-on work.
- Manage assigned work to meet professional execution, time, and customer satisfaction standards.
- Report problems or changes to management immediately.
- Interface with Service Manager, Service Project Manager, and subcontractors on projects to coordinate activities in an ethical and professional manner.
- May provide training to customers on electronic control systems operations.
- Deliver manuals and documentation to the customer for training needs.
- Mentor and train mechanical workforce on building automation systems.
- Provide support to the mechanical staff on non-complex, non-critical equipment.
- Compile job documentation, such as certificates of completion, customer training forms, training certificates and punch lists.
- High school diploma or state-recognized GED; Associate degree preferred
- 3 5 years experience installing and/or servicing electronic control and HVAC equipment
- Knowledge of a variety of electronic or digital control systems, and ability to test and write modifications to system software
- Must have experience in writing computer programs and software applications related to the HVAC industry
- Demonstrated experience in the integration of low-voltage building sub-systems using various industry protocols, such as BACNet, N2, Modbus, etc.
- Ability to work in a variety of circumstances, including climbing ladders, scaffolds, and high-lift equipment; working in ducts, crawl spaces, roofs, basements, above ceilings, and in outside/inside/heat/cold/day/night conditions
- Must be able to use hand tools, laptop, email, smartphone, and tablet
- Must be able to carry and move equipment and tools weighing up to 75 pounds unassisted
- Ability to work in a team environment providing dedicated support to our customers
- Proficient in Microsoft Office (Word, Excel & Outlook)
- Good verbal and written communication skills in English
- Qualified applicants must be legally authorized for employment in the United States
- Must be 21 years of age and possess a valid driver's license with limited violations
- This position supports a Siemens customer who requires all employees and vendors to be fully vaccinated against COVID-19 where permitted by applicable law and in accordance with an accommodation based on legally protected reasons
- Competitive salary based on qualifications
- Health, dental, and vision plans with options
- Matching 401(k)
- Competitive paid time off plan, holidays, and floating holidays
- Paid parental leave
- Company cell phone and laptop
- Extensive product training and professional career development
- Education and tuition reimbursement programs available
- Overtime, on-call pay, and company uniform and vehicle for eligible positions
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